Family
information for
Quest families
Everything you need to know about daily life, meals, safety and support at Quest Early Learning Centre.
Parent handbook
The Quest Early Learning Parent Handbook provides families with clear and detailed information about our service, routines, policies and expectations.
The handbook supports transparency and consistency, helping families understand how our service operates and what to expect. It includes information about health and safety, daily routines, communication, arrival and departure procedures and family engagement.
Families are encouraged to refer to the handbook regularly and speak with our team if they have questions. The Parent Handbook supports strong partnerships between families and educators, ensuring children experience consistent, high-quality care.
Nutrition & Meals
At Quest Early Learning, we support children’s health and wellbeing through positive nutrition practices and respectful mealtime experiences. Mealtimes are calm, social and supportive, helping children develop healthy relationships with food.These routines are part of our broader childcare services and daily wellbeing focus.It helps families understand how our childcare services operate and what to expect.
Families provide meals that meet their child’s nutritional needs. Educators support safe food storage, allergy management and positive eating behaviours.
Children are encouraged to listen to their hunger cues and develop independence during mealtimes. Nutrition education is embedded naturally through daily routines and learning experiences.
By working in partnership with families, we support children to develop healthy habits that contribute to lifelong wellbeing.
Circle of security
Circle of Security is a relationship-based approach that helps children feel safe, understood and supported — especially during big emotions and everyday transitions. It focuses on building secure attachments between children and educators, so children have the confidence to explore, learn and connect with others.
FAQs
Our Frequently Asked Questions section provides clear answers to common questions about enrolment, programs, fees, Child Care Subsidy, health and communication. It’s also helpful for families searching “childcare near me” and wanting clear, local answers.
This section is designed to support families as they consider Quest Early Learning. Families are always welcome to contact our team for further information or personalised support, including questions about fees and CCS support.
What ages do you care for?
What are your opening hours?
How do I book a tour?
You can book a tour via our “Book a Tour” page or contact our team directly. We’ll organise a time that suits you and show you through our learning spaces.
How do I enrol my child?
Complete an Enrolment Enquiry form online and our team will guide you through the next steps, including paperwork, start dates and any orientation visits.
Do you offer Child Care Subsidy (CCS)?
Yes. Eligible families can access CCS to help reduce childcare fees. If you’re unsure how it works, we can point you in the right direction and explain what information you’ll need.
What should my child bring each day?
We’ll provide a simple checklist based on your child’s room and schedule. Generally, children bring a hat, change of clothes, water bottle and any comfort item they may need.
Are meals and snacks provided?
How do you support allergies and medical needs?
How do you support children’s behaviour and emotions?
Do you offer kindergarten?
How do you communicate with families?
We communicate through daily conversations, updates, and planned check-ins. Families are kept informed about their child’s learning, wellbeing and development, and we encourage open communication at all times.
Can I start with casual days or increase days later?
What happens if my child is unsettled?
How do you handle illness and exclusions?
We follow health guidelines to reduce the spread of illness and keep children and educators safe. If your child is unwell, we may ask them to stay home and return when they’re well.
Do you run community playgroups?
Yes. We offer community playgroups (including options like Hey Dee Ho, nature play and weekly playgroups). Visit the Community Playgroups page for current session details and booking links.
Still have questions?
Please use any of the contact details below and we will endeavour to answer all your questions.